CAREERS

Phone: 877-RKB-4911
(877-752-4911)

RKB FACILITY SOLUTIONS
CORPORATE HEADQUARTERS:
350 Motor Parkway, Suite 412
Hauppauge, NY 11788

Website: www.rkb247.com

General Email: info@rkb247.com
Emergency Email: RKBEmergencies@rkb247.com

Access our Client Portal

Founded on the company’s core values of service, integrity and relationship, RKB recognizes that supporting diversity and engagement is not only the right thing to do, it’s the right thing to do for our business.  This commitment is woven into our core values and our culture. We always show respect for every person, every day, and we are always committed to safe working conditions.

Regional Operations Manager

The Regional Operations Manager is responsible for the day to day management of RKB Facility Solutions contracts. Responsible for directing the operations of the New York metro region to provide quality services to the client by developing and implementing effective operational plans to meet the needs of the client as well as achieving the business-related objectives of the company, in accordance with RKB policies and procedures. The Regional Operations Manager leads the region with business management, sales development, including pricing, lead generation and contract mobilization. The role will report directly to company Vice President.  Essential Duties • Enhance current business operations management with a focus on process improvement and efficiency • Ensure all sites operate within budget requirements and work closely with senior management to measure, report and analyze financial performance of the portfolio.

Customer Service Representative

RKB is seeking a Customer Service Representative to join our team! This individual will be responsible for handling heavy phone volume, entering service calls, dispatching information to technicians and various office duties. Responsibilities: • Handle inbound and outbound Customer Call • Record Customer’s location and Customer’s issue • Prepare a service ticket for Service Technicians ​Qualifications: • Previous experience in customer service, call centers or other related fields • Ability to build rapport with clients • Ability to prioritize and multitask • Positive and professional demeanor • Excellent written and verbal communication skills • Prefer individuals who speak both Spanish and English • Must type 45-60 wpm • Must be dependable • Ideal candidate should live within a 20 mile radius of Hauppauge, New York. 

Inside Sales Coordinator

As a part of our growth plan RKB is seeking a dedicated and passionate Inside Sales Coordinator with knowledge of trades such as; electrical/plumbing, general repairs and facility maintenance. The Inside Sales Coordinator will be responsible for selling company services through direct mail and outbound calls.  The Inside Sales Coordinator must initiate sales calls to existing customers to assess the need for services, generates revenue by promoting sales of new and existing service lines, products, and assist customers with issues or requests, and responds to questions regarding service pricing. The Inside Sales Coordinator will be accountable for developing relationships with potential customers, and to assist customers with anything else to maintain excellent customer service. If you enjoy customer service, sales, growth, and working with happy, enthusiastic individuals, you’ll enjoy working on our team at RKB. Ability to prioritize and multitask • Positive and professional demeanor • Excellent written and verbal communication skills • Prefer individuals who speak both Spanish and English • Must type 45-60 wpm • Must be dependable • Ideal candidate should live within a 20-mile radius of Hauppauge, New York. 

Vendor Management Coordinator

This position is to manage the various vendors necessary for RKB operations. The position will manage sourcing vendors, ensuring corporate processes are followed for legal agreements, SOWs, RFPs and qualifying. This function will ensure that vendors meet deliverables, stay in budget and are effective overall. This position will work cross functionally with procurement, legal, operations and sales to meet corporate vendor requirements. ESSENTIAL FUNCTIONS: Lead sourcing for vendors in various trades.  Write SOWs for various vendor functions. Review legal contracts for terms and conditions; ensure corporate interests are represented. Develop RFPs for vendors. Participate in RFP evaluation process with procurement. Ensure vendor performance meets contractual and project requirements. Monitor vendor pricing with procurement and operations. Ability to prioritize and multitask • Positive and professional demeanor • Excellent written and verbal communication skills • Prefer individuals who speak both Spanish and English • Must type 45-60 wpm • Must be dependable • Ideal candidate should live within a 20-mile radius of Hauppauge, New York. 

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Office Location

350 Motor Parkway, Suite 412, Hauppauge, NY 11788

PHONE

877-RKB-4911
(877-752-4911)

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