RKB was created in 2014 by CEO & Co-Founder Josephine Franzese and President & Co-Founder Anthony Franzese. Named RKB for the initials of loved ones, Josephine and Anthony dedicated the business to the spirit of family, community, and caring.
From building an internal culture that reflects these core values to training leadership and staff, they have provided each individual contributor to the company the agency to commit themselves to treat every service request as a personal victory, and to provide that extra ingredient to give service of a different kind.
Our Mission
At RKB Facility Solutions we take pride in our company, our work, and our employees. Consequently, our organization is structured so that our quality standards are always met. Our clients and their needs always come first.
We strive to consistently deliver, day in and day out. This is the foundation of our business. We provide superior service and always strive to be the best.
This pillar of our firm is reflected in everything we do. It means attention to detail at all times and responsiveness to clients’ needs, both current and future. Our clients depend on our adherence to the principles of Service, Integrity & Relationship.
With over 60 years of combined industry experience, RKB Facility Solutions has become a leading provider of facility services throughout the USA including Puerto Rico and Canada. As a single source provider, RKB reduces its clients’ operating costs through demand aggregation, competitive bidding, vendor consolidation, and streamlined work orders and payment processing. RKB proves to be the provider of choice for reliability, professionalism, and cost-effectiveness.
RKB Facility Solutions provides facility services to multi- location clients throughout North America. Our Call Center operates on a 24/7 basis to receive and dispatch service requests. RKB’s web-based tools allows our clients to request service, check the status of service calls, and view the cost and service history.
RKB Facility Solutions gives life to new structures and sustains life in existing ones by its planning, installing, operating and maintaining the sophisticated and dynamic operational systems that create facility environments—such as electrical, mechanical, lighting, HVAC, janitorial, landscaping and security. RKB handles a diverse range of services for businesses in various markets from coast to coast.
Our advanced work order and service management solution for RKB Facility Solutions integrates; Web-based and wireless technologies with conventional methods such as phone, text, and email to improve overall communication, customer service and the efficiency of facility and construction management operations. We provide services through our strategic alliance partnerships with our professional service providers. These procedures make certain our valued customers are receiving services in a prompt, cost effective and organized manner.
Our company’s commitment to the community is core to who we are. Having a service culture attracts servant-hearted people to our company, who take great care of our customers.
We support mission-critical areas of business with rigid performance standards. Our job is to make sure everything is well managed and works smoothly, so our clients can do their jobs, and run their businesses worry free.
We help to bring back quality of work life balance for all of our partners, our service is to provide a better quality of life.
At RKB, it’s not just about making our clients properties run more efficiently. It’s about the RKB commitment to service, integrity and relationship.
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We are always looking to work with great partners that share our dedication and integrity.
